If you are not totally
satisfied with your purchase you can return it for a full refund within 30
days of purchase date. All refunds exclude shipping charges and are based
on the following Product Return Policy.
WARRANTY
All products sold by Akces
Media LLC with the exception of cameras, lenses, bulbs, batteries and software are
warranted to be as advertised and free of manufacturing or material defects
for a period of 12 months after the date of purchase. Cameras, lenses, and
software are warranted by the manufacturer, and customers are required to
contact the manufacturer for any warranty service needs.
The cost of product return
shipping is always the responsibility of the buyer.
EXCEPTION NOTE: BULBS All light bulbs sold
by ALZO are warranted to be functioning to specifications upon arrival. All
CFL and HID bulbs are warranted to operate to specifications for 30 days. As
most Incandescent bulbs are short lived, these bulbs are only warranted to
be functioning to specifications upon arrival.
EXCEPTION NOTE: BATTERIES
All batteries sold by Akces Media LLC are warranted for 90 days from date of
purchase.
In NO event shall Akces Media
be liable for special, incidental, consequential or punitive damages,
including, without limitation, damage to other property caused by the use of
or defect in any products sold by Akces Media LLC.
WARRANTY
SERVICE PARTS
All product warranty service
parts issued to customers are shipped via UPS Ground service or US Postal
service at the sole election of Akces Media LLC. If a customer requires
"express" shipping of warranty service parts, the customer will be
responsible for shipping cost in excess of UPS ground shipping.
PRODUCT
RETURN POLICY
You must
contact us prior to all product returns.
To qualify for a refund,
ALL items must be returned in their original condition,
including the original packaging, containers, documentation, warranty
cards, manuals, and ALL accessories.
Do not mark or deface
original manufacturer containers in any manner. We will not accept returns
and pay refunds if the product shows signs of ware and the packaging is not
in its original condition.
PRODUCT
EXCHANGES
Contact us and we can help you exchange
a product or solve whatever problem you are experiencing with the
equipment.
PRODUCT
RETURN REFUNDS
All refunds are paid by
check sent via US mail within 15 days of receipt of qualified
returned goods.
